If you are having any trouble with TrainerTool, please give us a call or send us an E-Mail and we will assist you with your problem.
Phone - (256)763-0035
Support - Website, Account, Billing Issues
Frequently Asked Questions
How can I get more Patients or SOAP Notes?
If you would like more space to store more patients or SOAP Notes please go here to upgrade your account to a higher level?
What devices can I use to access TrainerTool?
Lots! TrainerTool is currently available for iPhone, iPod Touch, all Android devices, and iPad coming soon!
Of course, TrainerTool is also available on all computer that have an Internet connection.
How do I add a new patient?
To add a new patient, click 'Patients' on the left Navigation box. Click the 'Add New Patient' button near the top of the page. Fill out any information you want in the form and click 'Add'.
How do I add a new a new SOAP Note?
To create a new SOAP Note, click 'Create' on the left Navigation box. Fill out any information you want in the form and click next. A new SOAP Note will then be created for you and you will be able to fill out several more pages of information if you choose.
I canceled my payments, but I am still not a Free Account. Did it work?
Everything is OK. If Paypal says your Subscription is canceled then it is. Your account will continue work as a Paid Account until the time you have paid for expires.